Thank you for visiting The Heaviest Thing On Earth. You'll soon find out that navigating through this site is so easy that even your mother could do it! All the information has been compressed as much as possible, to remove unnecessary presentations or annoying graphics. Just choose an artist and then a record for record specific information, such as lyrics or clips, or some of the other self-explanatory links presented.
Because I've built this site during some spare time, and update it whenever I can, it will be very appreciated if you could make some submissions with your own comments/opinions on band or a record. This is not just to make the site larger, but to show different points of view which will help other visitors to understand better what they are looking for.
About some other things, I truly recommend the use of Netscape Navigator or Communicator, not because of any major functional difference but because Microsoft needs some competition (and it looks nicer too!), and I think OnLine shopping is something great and revolutionary, which everybody should try. Below is some information on that. Remeber that if you use the links in this site I will earn a small commision, which will help keep this alive. Good Luck !!
The Internet can provide all sorts of information on almost everything. However, when buying something, you usually need something more than information. Nevertheless, shopping for music has become one of the most successful bussinesses on the web, mainly thanks to the expansion of the multimedia content, presenting artwork and soundclips, which you don't necessarily get at all music stores around.
Although this site wasn't built with the intention of promoting any kind of bussiness, partnership with Music Boulevard and CDNow, two leading companies, proved to be a great way to help me mantain the site, but also a great opportunity to turn other people to this wonderful opportunity. Buying is as easy as adding the records you want to a shopping cart, and giving your address and credit card number in secure mode (encrypted so that nobody else can read it). Your personal information is kept in an Off-Line server, so that it is as safe as possible. Depending on where you live, your order will arrive at your door after 2-14 days.
I decided to present the option of CDNow or Music Boulevard because prices ofter differ, for individual records as for delivery fees. Below are some of the companies' policies for shipping.
Shipping and handling fees are based on the number of items in an order and the method of shipment. Different rates apply for Domestic (U.S.) and International (outside U.S.) orders. Music Boulevard automatically chooses the most economical method of shipment for your order. You have the option to select different methods of shipping when placing your order. Please see below for a listing of shipping and handling fees and delivery options.
Domestic (U.S.) Orders
The shipping charge for domestic orders is $2.49 for the first item, and $0.49 for each of the next 5 items, up to a maximum of $4.94 per order. Orders are processed Sunday at 2:00 PM EST and Monday through Friday at 10:00 AM and 2:30 PM EST. Most orders are shipped the following business day from our warehouse. FedEx 2Day shipping upgrade is available for orders of 1-3 items for a total charge of $4.94, and FedEx Overnight is available for all orders. All FedEx Overnight orders received by 10:00 AM EST, Monday through Friday, will be shipped the same day.
Please note that we cannot ship orders Second Day or Next Day air to post office (P.O.) boxes or APO/FPO addresses. With APO/FPO addresses, for your shipping address please enter APO or FPO in the "city" field and one of the following codes from the list below in the "state" field:
Below is a list of our standard delivery methods and estimated delivery time for orders within the U.S.:
| 1 Item | 2 Items | 3 Items | 4 Items | 5 Items | 6 or More Items |
|
|---|---|---|---|---|---|---|
| US Postal Service | $2.49 | $2.98 | $3.47 | $3.96 | $4.45 | $4.94 |
| Any Number of Items |
|
|---|---|
| FedEx 2Day | $4.94 |
| 1-8 Items | 9-14 Items | 15-17 Items | 18-20 Items | 21-23 Items | 24-26 Items | 27-29 Items | More Than 29 Items | |
|---|---|---|---|---|---|---|---|---|
| FedEx Overnight | $6.99 | $7.99 | $8.99 | $9.99 | $10.99 | $12.99 | $13.99 | $13.99 + $1.00 for each 3 additional items |
International (outside U.S.) Orders
Music Boulevard ships merchandise to most countries outside the U.S. The tables below list these countries along with the international shipping and handling fees. Music Boulevard automatically chooses Air Mail because this is the most economical method of shipment. Delivery time varies from country to country. Most Air Mail orders should arrive in 7-10 days, but it could take up to 30 days to receive merchandise. Using DHL Worldwide Express, the delivery time should range from 2-4 days, but may take up to 9 days.
Please note that we cannot ship orders Second Day or Next Day air to post office (P.O.) boxes or APO/FPO addresses. With APO/FPO addresses, for your shipping address please enter APO or FPO in the "city" field and one of the following codes from the list below in the "state" field:
Below is a list of our standard delivery methods and estimated
Please Note: The recipient is responsible for all applicable local customs charges.
| Rate Group | Shipping Method | First Item | Each Additional Item |
|---|---|---|---|
| A | |||
| Air Mail | $6.99 | $1.50 | |
| B | |||
| Air Mail | $7.99 | $1.00 | |
| C | |||
| Air Mail | $8.99 | $1.75 | |
| D (Canada) | |||
| Air Mail | $2.99 | $0.50 |
| Rate Group | Shipping Method | First Three Items | Each Additional Item |
|---|---|---|---|
| A | |||
| DHL Worldwide Express | $20.99 | $2.25 | |
| B | |||
| DHL Worldwide Express | $20.99 | $2.25 | |
| C | |||
| DHL Worldwide Express | $20.99 | $2.25 | |
| D (Canada) | |||
| DHL Worldwide Express | $17.99 | $2.00 |
Country and Rate Group List
COUNTRY RATE GROUP COUNTRY RATE GROUP
ALBANIA A LESOTHO C
ALGERIA C LIBYA C
ANDORRA A LIECHTENSTEIN A
ANGOLA C LITHUANIA A
ANGUILLA B LUXEMBOURG A
ANTIGUA B MACAO C
ARGENTINA B MACEDONIA A
ARMENIA A MADAGASCAR C
ARUBA B MADEIRA ISLANDS A
AUSTRALIA C MALAWI C
AUSTRIA A MALAYSIA C
AZERBAIJAN A MALDIVES C
AZORES A MALI C
BAHAMAS B MALTA A
BAHRAIN C MARTINIQUE B
BANGLADESH C MAURITANIA C
BARBADOS B MAURITIUS C
BARBUDA B MEXICO C
BELARUS A MOLDOVA A
BELGIUM A MONTSERRAT B
BELIZE B MOROCCO C
BENIN C MOZAMBIQUE C
BERMUDA B NAMIBIA C
BHUTAN C NAURA C
BOLIVIA B NEPAL C
BOSNIA-HERZEGOVINA A NETHERLANDS A
BOTSWANA C NETHERLANDS ANTILLES B
BRAZIL B NEVIS B
BRITISH VIRGIN ISLANDS B NEW CALEDONIA C
BRUNEI DARUSSALAM C NEW ZEALAND C
BULGARIA A NICARAGUA B
BURKINA FASO C NIGER C
BURMA C NIGERIA C
BURUNDI C NORTHERN IRELAND A
CAMEROON C NORWAY A
CANADA D OMAN C
CAPE VERDE C PAKISTAN C
CAYMAN ISLANDS B PANAMA B
CENTRAL AFRICAN PAPUA NEW GUINEA C
REPUBLIC C PARAGUAY B
CHAO C PERU B
CHILE B PHILIPPINES C
CHINA C PITCAIRN ISLAND C
COLOMBIA B POLAND A
COMOROS C PORTUGAL A
CONGO C QATAR C
CORSICA A REUNION C
COSTA RICA B ROMANIA A
COTE d'IVOIRE RUSSIA A
(IVORY COAST) C RWANDA C
CROATIA A SAINT CHRISTOPHER
CYPRUS C (ST. KITS) B
CZECH REPUBLIC A SAINT HELENA C
DENMARK A SAINT LUCIA B
DJIBOUTI C SAINT PIERRE AND
DOMINICA B MIQUELON B
DOMINICAN REPUBLIC B SAINT VINCENT AND
ECUADOR B THE GRENADINES B
EGYPT C SAN MARINO A
EL SALVADOR B SAO TOME AND PRINCIPE C
EQUATORIAL GUINEA C SAUDI ARABIA C
ERITREA C SENEGAL C
ESTONIA A SEYCHELLES C
ETHIOPIA C SIERRA LEONE C
FAROE ISLANDS A SINGAPORE C
FIJI C SLOVAK REPUBLIC A
FINLAND A SLOVENIA A
FRANCE (INCL. MONACO) A SOLOMON ISLANDS C
FRENCH GUIANA B SOMALIA C
FRENCH POLYNESIA C SOUTH AFRICA C
GABON C SPAIN A
GAMBIA C SRI LANKA C
GEORGIA, REPUBLIC OF A SUDAN C
GERMANY A SURINAME B
GHANA C SWAZILAND C
GREAT BRITAIN A SWEDEN A
GREECE A SWITZERLAND A
GIBRALTAR A SYRIA C
GREENLAND A TAIWAN C
GRENADA B TAJIKISTAN A
GUADELOUPE B TANZANIA C
GUATEMALA B THAILAND C
GUINEA C TOGO C
GUINEA-BISSAU C TONGA C
GUYANA B TRINIDAD AND TOBAGO B
HAITI B TRISTAN DA CUNHA C
HONDURAS B TUNISIA C
HONG KONG C TURKEY A
HUNGARY A TURKS AND CAICOS B
ICELAND A TURKMENISTAN A
INDIA C TUVALU C
IRAN C UGANDA C
IRELAND A UKRAINE A
ISRAEL C UNITED ARAB EMIRATES C
ITALY A URUGUAY B
JAMAICA B UZBEKISTAN A
JAPAN C VANUATU C
JORDAN C VATICAN CITY A
KAZAKHSTAN A VENEZUELA B
KENYA C VIETNAM C
KIRIBATI C WESTERN SAMOA C
KOREA, REP OF (South) C WALLIS AND FUTUNA C
KUWAIT C YEMEN C
KYRGYZSTAN A ZAIRE C
LAOS C ZAMBIA C
LATVIA A ZIMBABWE C
LEBANON C
Our various product lines do not ship from the same shipping center. Each shipping center is identified in your shopping cart by a specific code, as follows: The shipping center code for domestic music titles is "a"; the code for T-shirts, DVDs and music videos is "vid"; the code for movies is "g"; and the code for imports and music books is "H."
You may combine as many product lines as you like within an order. However, a shipment surcharge applies if the items in an order ship from more than one location. Scroll down for more information on the multiple-shipment surcharge (*).
USA Shipping & Handling is $2.49 for the first item, and $0.49 for each of the next 5 items, up to a MAXIMUM of $4.94 for a shipment, no matter how many items are included in each shipment.(*) Multiple CD sets count as one item; a 15 disc box set counts as 1 item. The exact Shipping & Handling charge will be calculated for you when you place your order. Note: the S & H fee for orders containing music videos, DVDs or T-shirts ranges from $3.49 to a maximum of $5.93.
We charge an additional 6% sales tax for Pennsylvania addresses, 7.25% sales tax for California addresses, and 6.5% sales tax on Florida addresses. Some APO and FPO addresses may be charged California state tax.
Our Non-US Shipping & Handling schedule is listed below. Packages are sent via a selection of air carriers that is dependent on destination. Most non-US orders will arrive within 3-4 weeks. Multi-CD box sets are charged non-US shipping according to their approximate weight.
(*)Multiple-shipment surcharge for US customers
A multiple-shipment surcharge of $1.39 per shipping center is applied to all orders that include items shipped from more than one location. Please note that our $4.94 maximum shipment charge applies per shipment, not per order. If all of the items in your order are shipped from the same location (as is true for most orders), no surcharge is applied. When you are ready to place your order, the Shopping Cart will indicate whether the items in your order will be shipped from different locations. The surcharge will appear as part of the shipping and handling fee, which is displayed clearly for you before you place your order.
For example, if you order a domestic title and an import within the same order, a multiple shipment surcharge of $1.39 will be added to the order. If you order a domestic title, an import and a music video, the multiple shipment surcharge will be $2.78. If you are unsure as to whether a multiple shipment surcharge will apply, simply place the items you would like to buy in your shopping cart, and the totals will be calculated for you before you place the order. Please note that our maximum U.S. domestic music shipping fee ($4.94) applies per shipment, not per order.
Most orders of 1-3 items are at the mercy of the US Postal Service, which adds variance to the delivery schedule. Orders of 4 or more items or with a merchandise value of $100
or more are sent via express courier. (Note that express couriers may require a signature for delivery, do not deliver on weekends and do not ship to P.O. Boxes or APO/F addresses.) An express courier upgrade option is offered (when available) for a small fee for orders of 1-3 items.
The above schedule does not apply to music videos, movies, T-shirts or DVDs (marked "v" or "g"), or any item listed as "Backorder" ("B"), as they are shipped separately and generally take longer to arrive. Also, the express courier upgrade option does not apply to "v," "g" or "B" titles.
Please make sure that you enter your address correctly. We must charge you for shipping if we have to re-ship an item because of an address error.
Although many Vinyl and Limited Edition items are listed in our catalog, they are not always available for sale. Unfortunately, at this time it is not possible for us to determine whether a Vinyl or Limited Edition item is available before you place your order. However, we will never charge you for any item until it is available and ready to ship. Vinyl is not returnable. We can not guarantee the availability or delivery date of limited edition advance-order items.
If any items are listed as "backordered" when you place your order, you will be asked to specify whether you would like us to hold the order until all items are in stock, or to ship the order immediately and backorder, or cancel, any backordered items. (As a cost-saver, the backorder option is not available to non-US customers.)
If you decide that you would like us to ship the available items, and backorder the remaining items, there is an additional cost of only $1.50, which is charged only if the backorder is shipped. However, if all of the items in your order are listed as "in stock" at the time that the order is placed, or if you order more than 5 items, any backordered items will be shipped for no extra charge when they become available. You will not be charged for a backordered item until it is ready to ship. It is not possible to estimate how long it will take a backorder to fill. If a backordered item does not fill within 30 days, it will be canceled and you will be notified by e-mail. (Please be sure to provide us with a valid email address.)
Please note: the above policy does NOT apply to music videos, DVDs, t-shirts or movies (items marked "v" or "g"). These order are shipped separately, and only when all items are in stock, or after 30-40 days.
For non-US customers, because of mailing costs, your order will be held until all items are shipped. However, you may choose to have all available items shipped right away, and cancel any unavailable items. If any items in an non-US order cannot be shipped within 30 days, the unavailable items will be canceled and the rest of the order will be shipped. You may check your order history online and cancel any backorders or held orders, if you decide that you don't want them.
Import titles are shipped separately from domestic titles. Most import titles that are marked as "backorder" can be obtained within 1-2 weeks. However, in some cases they may take longer. It is not always possible for us to estimate how long a backordered import will take to fill. However, you will be notified if your order does not fill after 4-5 weeks (you must provide us with a valid e-mail address). If we are able to determine that a title will not become available within 30 days, the balance of your order will be shipped, and the remaining items will be canceled. If an import title is canceled from your order, you may re-order it as long as it is still listed in our catalog.
Availability of import titles is difficult to predict, as titles may go out of print at any time without warning. While we make every effort to keep our import database current, we can not guarantee that we will be able to provide every title that is listed. Our inventory information for imports is by no means perfect, but is in most cases accurate.
! PLEASE NOTE: Some imports items will arrive without plastic shrink-wrap, due to the standard music manufacturing processes in their country of origin. We guarantee that unwrapped imports are brand new items, and have not been used or re-sold.
Of course, we never charge you until your order is ready to ship.
For shipping information, please see the Continental US Delivery Schedule for regular stock items (above).
Imports may be returned within 30 days of delivery. Japanese imports may not be returned if opened. Please examine the merchandise carefully before opening. Please note that if you combine import and domestic titles in one order, they will arrive in separate packages.
Music books are shipped from their own location, and are subject to our Multiple Shipment Surcharge if combined in an order with any of our other product lines, including domestic and import music titles, music videos, movies or T-shirts. Non-US customers who combine two or more of our product lines in one order are charged separate shipping and handling fees for each component of the order.
The term "CD book" refers to the shape and appearance of the text; CD Books are in the shape of a CD jewel case and do not include music.
Most of our music videos, DVDs and T-shirts are shipped from a separate shipping center than our other products, and are subject to our Multiple Shipment Surcharge if combined in an order with any of our other product lines, including domestic and import music titles, books or movies. Non-US customers who combine two or more of our product lines in one order are charged separate shipping and handling fees for each component of the order. The charges only apply to orders that require multiple shipments; there are no extra charges if your order contains only music videos, DVDs and/or T-shirts.
The packing slip that is included in each music video, DVD or T-Shirt shipment will list the items that have shipped. Prices and totals will not be included on the packing slip. An invoice including prices and totals will be e-mailed to you after the order ships. You may also request a hard copy of the invoice. This invoice will exactly reflect the order as it appears in your CDnow account.
If the music videos that you order are in stock, you can expect to receive them within 2 weeks. If you order a video that is out of stock, your entire order will be held until all of the items are filled, unless we are able to determine that we will not be able to acquire the remaining items within 30-35 days, in which case the in-stock balance of your order will be shipped. We do not charge your credit card until your order is ready to ship. If none of the items that you order become available within 30-35 days, we will notify you by e-mail (you must provide a valid e-mail address in your account) and offer you the option of keeping your order active for another 30 days.
DVD - Digital Video Discs
Japanese Import Videos:
Important notice to non-US customers concerning Music Videos:
Movies are available for shipment to US addresses only. Unfortunately, we are unable to ship our movies to non-US destinations.
Movies are shipped by UPS (where available), and are subject to our Multiple Shipment Surcharge if combined in an order with any of our other product lines, including domestic and import music titles, music videos and T-shirts, or books.
Total shipping fees will be calculated for you in your shopping cart before you place your order. You will NOT be charged any shipping or handling fees in addition to that listed in your shopping cart.
Movie shipping and handling for the continental US is $4.95, no matter how many movies are included in your order. There is an additional surcharge for shipment to non-continental US addresses and Alaska.
Unfortunately, at this time it is not possible for us to determine whether a movie is available before you place your order. However, approximately 80% of the videos listed in our database are in stock. We will never charge you for any item until it is available and ready to ship.
Your order status will indicate which items, if any, are on backorder usually within 1 week of order placement. Order status information is posted as soon as we receive it.
In stock orders may take up to 2 weeks to arrive. However, you should receive your order within one week of your order being marked as "shipped" in your account order status. Orders not shipped after 4-6 weeks are canceled. You may re-order any movie that is canceled after 4-6 weeks if it is still listed in our catalog.
Please note that all of our movies are available only in NTSC format, and not in PAL or SECAM format, which should not be a problem provided you are using video equipment that was manufactured for use in the United States. If you are using video equipment manufactured for use in Europe or Australia, or if you take your videos overseas to Europe or Australia, they may not be usable there.
NTSC is the standard VHS format in North America and Japan. Most of Europe, the UK and Australia use PAL; France uses SECAM. NTSC tapes will NOT play in PAL or SECAM players, and vice-versa.
Continental US Delivery Schedule for regular stock items
Vinyl and Limited Edition Items
Backorders and Out of Stock Items
You may combine import and domestic titles in your order for a small fee as described in the above section on our Multiple Shipment Surcharge.
If you combine import and domestic titles in your order, you will be charged two separate shipping and handling charges (one for each shipment). These charges are calculated automatically and listed in your shopping cart before you place your order, so you can see exactly what you will be charged ahead of time.
Music Related Books
Music Videos, DVDs and T-shirts
DVD is a revolutionary new multimedia entertainment format -- a 5-inch disc that can serve as a vehicle for software, crisp high-resolution video, Dolby Digital multichannel audio, or (in most cases) all three. Films on DVD are generally accompanied by interactive menus that offer a variety of language and subtitle options, instantaneous scene access, biographies and film history of the cast and director, production notes and theatrical trailers, and multiple aspect ratios. Please note, DVDs will only work in a DVD player.
Japanese Import videos may take 6-8 weeks to fill. Please note that held up items will be canceled after 30 days if there are other video items in your order that are ready to be shipped. Therefore, it is advisable that you place a separate order for Japanese import videos.
All VHS and Laserdiscs are in NTSC format unless otherwise specified. We carry a small selection of PAL videos. NTSC is the standard VHS format in North America and Japan. Most of Europe, the UK and Australia use PAL; France uses SECAM. NTSC tapes will NOT play in PAL or SECAM players, and vice-versa. If you reside in a country that does not use the NTSC format, you should not purchase VHS or laserdiscs unless you have a multi-format VHS player. (All Japanese and British imports are playable on U.S. systems as they are duplicated in NTSC.)
Movie Search Tips
The actor and actress used to index a movie is generally the most well known actor or actress that appears in the movie, and may not be representative of the actual lead actor or actress.
Numbers in movie names may be listed numerically (ex. 1 2 3), or spelled out in their American English spelling (ex. one two three). Please try numbers both ways if you can't find a movie.
The listing of movies associated with an actor or actress is most likely not the entire catalog of available movies by that actor or actress.
If you can't find a movie, try using just the first few letters of the title to broaden your search.
Non-US Destination Shipping & Handling Cost Schedule for CDs
We currently ship to the following countries. Please read the notices below concerning our non-US shipping policies. The total S & H charges will be calculated for you when you place your order.
Country Schedule Country Schedule
----------- ---------- ----------- ----------
Argentina D Luxembourg B
Australia D + Malaysia D
Austria C + Malta *,**
Belgium D + Martinique A
Bermuda A + Mauritius E
Brazil E Mexico *,**
Canada F Netherlands C +
Cayman Is. A Nether. Antil. A
Chile *,** New Zealand D +
China D + Norway D +
Colombia *,** Paraguay *,**
Corsica E Panama *,**
Costa Rica A Peru *,**
Croatia C Philippines D
Cyprus C Poland B
Czech Repub C Portugal C
Denmark D + Quatar C
Ecuador *,** Russia E
Egypt D Saudi Arabia *,**
Estonia E Singapore D
Fiji B + Slovakia C
Finland D + Slovenia C
France E + South Africa D
French Polyn. D + South Korea C
Germany B + Spain C
Greece C Sri Lanka D
Hong Kong C + St. Lucia A
Hungary C Sweden D +
Iceland C + Switzerland B +
India D Syria C
Indonesia *,** Taiwan C
Ireland C Thailand D
Israel C ++ Trinidad & Tobago B
Italy C Turkey C
Japan E + Untd Arab Emir D
Kuwait C United Kingdom C +
Latvia E Uruguay *,**
Lithuania E Venezuela *,**
Grenada *,** Vatican City C
Charge schedules per shipment:
Schedule A - Shipping charges are $9.89 for the FIRST 3 items, $1.29 each for the NEXT 3 items, and 80 cents for each additional item.
Schedule B - Shipping charges are $11.89 for the first 3 items, $1.69 each for the NEXT 3 items, and $1.20 for each additional item.
Schedule C - Shipping charges are $13.49 for the first 3 items, $1.99 each for the NEXT 3 items, and $1.50 for each additional item.
Schedule D - Shipping charges are $15.09 for the first 3 items, $2.29 each for the NEXT 3 items, and $1.80 for each additional item.
Schedule E - Shipping charges are $16.49 for the first 3 items, $2.69 each for the NEXT 3 items, and $2.20 for each additional item.
Schedule F - Shipping charges are $2.99 for the first item, 69 cents each for the NEXT 5 items, and 20 cents each additional item.
(+) Indicates that the minimum charge for this country is lower. The exact amount will be calculated for you when you place your order.
(++) Indicates that the Schedule applied depends on the value of the order. See your shopping cart for exact pricing.
(*) Indicates that we cannot ship imports and videos at this time to this country.
(**) Shipping and Handling options and prices will be presented when you place your order.
All non-US book orders are shipped SPP (Surface Parcel Post). Rates are based on an average weight of 0.55 pounds. (TNT Express airmail is available for most countries).
Your shipping costs will be calculated for you in your shopping cart. Costs may vary depending on weight.
Canada: $9.04 for the first book, $10.70 for 2-3 books, $12.36 for 4-5 books, $14.03 for 6-7 books, $15.69 for 8 books.
Bermuda, Bahamas Caribbean Islands, Central America, Mexico: $9.75 for the first book, $11.62, for 2-3 books, $13.49 for 4-5 books, $15.37 for 6-7 books, $17.24 for 8 books.
All other countries: $11.70 for the first book, $14.20 for 2-3 books, $16.69 for 4-5 books, $19.19 for 6-7 books, $21.68 for 8 books.
In order to avoid confusion due to the complexities of shipping outside the US, we calculate the total cost of the items you have selected and the corresponding non-US shipping charge before you place your order. However, we do not calculate or charge you for local duties or taxes on non-US shipments. You are responsible for paying any taxes, duties, or customs fees charged by your local government. Please check with your local post office for more information.
CDnow is required by law to declare an accurate monetary value on all non-US shipments. We are unable to honor any requests to suppress the value of an order on the customs sticker.
The number of items in a multi-CD box set is determined based on the price of the unit. Music videos, DVDs and T-shirts may count as 2 or 3 items each. The actual total will appear in the "Total # items" field when you place an order.
In the event that an order shipped by Air Parcel Post is lost en route, we must wait for the claim to be processed. This can take up to 6 months.